Privacy policy

Sparklean Home (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our cleaning services.

1. Information We Collect

We may collect the following types of personal information:

    •    Name, address, phone number, and email address

    •    Service details (e.g., property size, cleaning preferences)

    •    Payment information (processed securely through third-party providers – we do not store full payment details)

    •    Any additional information you provide when booking or requesting a quote

2. How We Use Your Information

We use your personal information to:

    •    Provide and manage cleaning services

    •    Respond to enquiries, bookings, and quotes

    •    Send service reminders, updates, and promotional offers (you can opt-out anytime)

    •    Improve our services and website functionality

    •    Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

    •    Service providers and contractors working with us (only as necessary to provide services)

    •    Payment processors (for secure transactions)

    •    Legal authorities if required by law

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no online system is completely secure, and we cannot guarantee 100% security.

5. Cookies and Website Data

Our website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but some website features may not function properly.

6. Your Rights

You have the right to:

    •    Access the personal information we hold about you

    •    Request corrections or updates to your details

    •    Request deletion of your personal data, subject to legal obligations

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us